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Please choose Express Shipping if available, and if you have a specific deadline to receive an order, please contact us after placing your order, and we will be happy to see if we can help.
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Sorry, but we are unable to deliver to PO boxes
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Yes! We ship worldwide. You can find country specific shipping information on our Delivery & Returns page.
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How long will it take for my Emma J Shipley order to arrive?
Please see our Delivery & Returns page for country specific shipping times. -
I've received my order but I think it is faulty, what do I do?
All our magical treasures are lovingly packed to ship to you but sometimes things can go wrong. If you believe an item is faulty, then please to start your returns process, within 14 days of receipt of your order. We will always ask for photos so that we can understand the issue, and in some ins... -
Please see our Delivery & Returns page for returns information.
