MADE-TO-ORDER ITEMS

  • Can I cancel my Made-to-Order item?

    Please contact us as soon as possible if you have made a mistake with your order. Once we have placed your order with our manufacturer it may not be able to be altered or cancelled.
  • Made-To-Order Items

    Roller Blinds, Lampshades, Framed Silk Artworks, and Fabrics with added Fire Treatment are all Made-to-Order. When placing an order for these items, please ensure that the information provided is correct, as once your item is being made it may not be able to be altered or cancelled - Emma J Shipl...
  • My item has arrived and is wrong, what can I do?

    If the item you have received matches what you ordered, unfortunately we cannot offer a refund or exchange as it has been made to your specification. If you believe it is not what you ordered, please get in touch.