If for any reason you are not completely satisfied with your online purchase, you may return it for a refund, as long as it meets our returns policy as listed below.
We are pleased to offer free returns to all our UK and USA customers.
Please note we are unable to offer refunds for Blinds unless faulty, please contact us.
You have 14 days from receipt of your order, to advise us of your intention to return, and 28 days from receipt of your order to return the item(s) to us. To start the returns process, please click here
The goods need to be returned to us in their original packaging, unused and in a perfect sellable condition. Returns that do not meet our policy will not be accepted and will be sent back to you.
We can offer exchanges on products where the item purchased is available in an alternate colour, however, if a different product or size is preferred, please follow our returns process.